Lead and drive forward your team in doing the right things to achieve our targets in relation to our customers, our colleagues, our brand and our profitability
Identify opportunities to maximise profitability and performance of the site and implement these initiatives and actions whilst engaging your team
Conduct daily centre walks to ensure centre standards are maintained to a high level at all times
Lead by example to create a culture of exceptional customer service, constantly pushing the boundaries to enhance the experience
Understand what costs are in your control and take action to manage these effectively
